Jun 25 2009
WEST – 2nd Edition
Internet Marketing Customer Support ServiceBob Yeager says:
Image viaWikipedia
Internet MarketingCustomer SupportService: The Customer is Wrong
I deal with it every day and recently a friend of mine,Barry Goss, showed me this video aboutcustomer service. Internet marketing customer service is a bit different than traditional businesses. Many times we see emails like this:
“Hi Bob
I know you said thespecial [...]
Jun 23 2009
WEST – 1st Edition
From my Other Blog: I don’t Care What I Have to SayBob Yeager says:
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Bob Yeager here. So, for the past two weeks, since the Personal Development RAW workshop, I’ve been reading emails. I swear, if I didn’t delete 90% of them, I’d do nothing but that. Thing is, I’m finding a [...]
